Terms & Conditions

These Terms and Conditions May Change

Welcome to NOTEVIA. By using our website and purchasing products through it, you agree to follow the terms outlined here. We provide a curated collection of notebooks from trusted brands, and while we make every effort to ensure that product descriptions, prices, and availability are accurate, errors may occur. In such cases, we reserve the right to correct information or cancel an order if necessary. All orders are confirmed only after successful payment. Prices displayed on the website include applicable taxes unless otherwise stated. Delivery timelines vary depending on your location, and while we aim to ensure prompt delivery, delays may sometimes occur due to courier services or unforeseen circumstances. We will always do our best to keep you informed in such situations. Returns are accepted only for products that are defective, damaged, or incorrect. If you receive such an item, please raise a request within seven days of delivery. Refunds are issued after the returned item has passed our quality check process. The content you see on our website—including images, designs, logos, and text—belongs to NOTEVIA or to the respective notebook brands. It may not be copied or reused without permission. While we take care to provide a smooth shopping experience, we are not responsible for indirect or accidental damages resulting from the use of our website or products. By continuing to browse and shop with us, you accept these terms and any updates we may introduce in the future.

Limitations of Liability

NOTEVIA shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials from this website.

In no event will NOTEVIA, nor our officers, directors, employees, affiliates, agents, or partners, be liable to any party for any indirect, special, punitive, incidental, or consequential damages (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of the use, inability to use, or the results of using this website, any websites linked to this site, or the materials, information, or services contained herein.

If you face any issue with this website or its content, your sole remedy is to discontinue use of the website. If you face an issue with products purchased through the website, your remedy is either through the notebook manufacturer’s warranty (where applicable) or to seek a return/refund as per our Returns & Refunds Policy.

Copyright and Trademark

Unless otherwise indicated, all material on this website—including but not limited to text, images, product designs, logos, and graphics—is the property of NOTEVIA or the respective notebook brands we represent. These materials may not be copied, reproduced, modified, transmitted, or distributed without prior written consent. All rights are reserved.

Products, Content and Specifications

All product details, features, specifications, and prices are subject to change without notice. Product dimensions, weights, and colors are approximate and provided for convenience. We make every effort to display product colors accurately, but the actual colors you see may vary depending on your device screen. Availability of products at a given time does not guarantee continued availability. By placing an order, you agree that the notebooks will be used only in a lawful manner and in compliance with applicable local and international laws.

Shipping Limitations

Orders are shipped to the address provided at checkout, subject to shipping restrictions. Once an order is handed over to the courier, the risk of loss or damage passes to you. If your shipment is lost or damaged in transit, claims must be filed with the courier.

Duties and Taxes

International orders may be subject to customs duties, taxes, and inspection according to the laws of the destination country. These charges are the responsibility of the customer.

Your Account

You are responsible for maintaining the confidentiality of your account and password. All activities carried out through your account are your responsibility. By placing an order, you confirm that you are over 18 years of age, that the information you provide is accurate and truthful, and that you are authorized to use the payment method chosen. NOTEVIA reserves the right to refuse service, terminate accounts, cancel orders, or remove content at its sole discretion.

Exchange and Refund Policy (Singapore Outlets Only)

Products purchased online may be returned only if defective, damaged, or incorrect, within seven days of delivery. To be eligible, products must be unused and returned in original packaging. Approved returns may be refunded or replaced based on availability. Products on sale or clearance are not eligible for return. We reserve the right to reject returns that do not meet these conditions.

Exchange and Refund Policy (Online Shop)

By using this website and/or contacting us via email, you consent to receive communications from NOTEVIA electronically. You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

NOTEVIA makes no representations or warranties about the availability, reliability, or accuracy of the website. All content and services are provided “as is” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.